Effective Date: 03.15.2026

1. Shipping Coverage

We ship within:

• United States (Primary)
• International (upon request or customer must use his/her own shipping account)

2. Free Shipping

• Free standard ground (FedEx/UPS/USPS) shipping within the U.S.
• Excludes Alaska, Hawaii, and U.S. territories (unless specified)

3. Order Processing Time

• Orders with ground shipping, processed within 1–2 business days
• Orders with expedite shipping, shipped out on the same day
• Orders placed on weekends/holidays processed next business day

4. Shipping Methods

We use trusted carriers:

• UPS
• FedEx
• USPS

Expedited shipping options available at checkout.

5. Delivery Time

• Standard ground shipping: 5–7 business days
• Expedited shipping: 1–3 business days

Delivery times are estimated, not guaranteed.

6. Shipment Tracking

• Tracking number provided via email once shipped

7. Risk of Loss

• Ownership transfers to customer upon delivery
• We are not responsible for carrier delays or lost packages after shipment

8. Incorrect Address

• Customer is responsible for correct shipping details
• Additional fees may apply for address corrections or re-shipment

9. Damaged (DOA) Shipments

If your item arrives damaged:

1. Contact us within 48 hours
2. Provide photos of packaging and product

We will assist with replacement or claim